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Electronic Request Forms

28 May 2020

SA Pathology is pleased to announce that we can now accept electronic request forms via the secure platform, Citrix ShareFile.

Enabling a safe and contactless health journey has become a responsibility for all health care providers during COVID-19. Simple adjustments, such as physical distancing have become the norm, however, SA Pathology recognises it can do more to improve the patient experience.

That’s why we have developed an innovative solution to deliver patient pathology request forms electronically using Citrix ShareFile, a bank-level encryption data sharing platform that also maintains Medicare requirements.

Moving to electronic request forms means patients no longer need to present their request form at a collection centre, supporting both infection control and the increasing number of consultations now performed via Telehealth.

Please be aware that the Citrix ShareFile solution is for use by individual practitioners to send PDF file types to SA Pathology and is not suitable as a central server installation solution.

To set up and use this facility, please email the SA Pathology marketing team on Health.SAPathologyMarketing@sa.gov.au or call 8222 3000.